Security and Safeguards

At Volans, trust is built on more than words — it’s built into our architecture. Every component of our platform is designed with the same rigour and protection expected of institutional systems. We combine advanced technology, independent oversight, and robust governance to ensure that every client’s assets, data, and transactions remain secure.

Custody and Security Arrangements

Glide Digital Pty Ltd, trading as Volans, is the lender of record. Facilities are funded by a panel of banks and financial institutions. Pledged securities are held under one of two arrangements, agreed in the facility documentation before any drawdown:

• Transferred custody. Securities move to an approved custodian or CHESS participant and are held subject to Volans’ security interest.
• Platform custody. Securities remain on the wealth platform where they are already held, under a control arrangement that gives Volans a registered security interest without moving the assets.

In both cases the client retains the economic benefit of the securities, including dividends and distributions, unless securities are sold to resolve a margin shortfall or default. Volans may sell pledged securities only as set out in the facility terms, after the agreed period to restore the position has passed. Pledged securities are never used by Volans for any purpose other than securing the client’s facility.

Data Security and Privacy

• We use strong encryption (AES-256) for data at rest and TLS 1.3 for data in transit.
• Access to systems is restricted via multi-factor authentication, role-based permissions and continuous monitoring.
• Personal and transactional data are stored in secure, compliant environments that meet the Australian Privacy Principles (APPs) and are managed to ISO/IEC 27001-aligned controls.

Risk Controls and Governance

• Volans operates under AFSL 537864 and is regulated by ASIC.
• Our risk framework is built around our AFSL obligations, including ASIC’s financial-requirement and breach-reporting guidance.
• Independent audits and continuous monitoring support compliance across credit, custody and operations.
• Volans is not an authorised deposit-taking institution and is not prudentially regulated by APRA.
• Lending is managed within loan-to-value limits set instrument by instrument, with collateral values recalculated as markets move.

Business Continuity and Resilience

• Critical systems are hosted in redundant, geographically diverse environments with full disaster recovery and data-backup capability.
• Business continuity plans are tested regularly to ensure uninterrupted operations even in adverse scenarios.

Our Commitment

Security isn’t an afterthought, it’s the foundation of everything we build. Volans was designed to operate with institutional strength, regulatory transparency, and technological precision so that advisers, investors, and partners can act with absolute confidence.